FAQ

As a member of the Financial Services Compensation Scheme (FSCS) in the UK, all clients of Tickmill UK Ltd are covered in the event of default by Tickmill UK Ltd. Clients are covered up to the value of £85,000.

No. Tickmill UK Ltd cannot reclaim U.S. withholding tax on behalf of clients. If you believe you are eligible for a refund under a tax treaty, you must apply directly to the U.S. Internal Revenue Service (IRS). You are also responsible for meeting any personal tax obligations in your country of residence.

We have a dedicated Futures Support Team which is available 5 days a week, from 7:00am to 20:00pm. Alternativley you can get in contact via email at [email protected] or call our London office on +44 789 703 6806.

Tickmill UK Ltd applies a flat 30% withholding tax on dividends and other distributions from U.S. securities. We do not apply reduced rates under double taxation treaties, and the standard 30% rate applies to all clients regardless of residency.

The Common Reporting Standard (CRS) is an information standard for the Automatic Exchange Of Information (AEOI) regarding financial accounts on a global level, between tax authorities. Tickmill, as an Organisation for Economic Co-operation and Development (OECD) member, has an obligation to share information on residents' assets and incomes automatically in conformation with the AEOI. Tickmill UK Ltd will annually exchange information with HMRC. The participating countries are: All European Union (EU) countries, UK, China, India, Hong Kong, Russia and 109 countries altogether.

You are able to access your reports by logging in to your Client Area and viewing your statements. You will also receive a daily summary of your trading day via email that will be sent to you the following morning. Please contact Client Services should you find any discrepancies in your statements.